OZ CONTRACTING GROUP Privacy Policy

 

Privacy Policy

1. Introduction

OZ CONTRACTING GROUP (ACN: 680 043 243, ABN: 70 680 043 243) is committed to protecting the privacy of the personal information we collect and hold. We comply with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). This policy outlines how we manage personal information.

2. Collection of Personal Information

We collect personal information that is reasonably necessary for us to carry out our core business activities of Residential, Commercial & Industrial Demolition, Safe Asbestos Removal, and Detailed Site Excavation within Greater Sydney, NSW.

A. Information We Collect

The types of personal information we collect include:

  • Contact and Identification Details: Full Name, Company Name, Email Address, and Phone Number (required for site visits and communication).

  • Project Information: Project Location Suburb, Project Details (Type of Demo, Size, Start Date), and any related information needed for quoting and planning.

  • Customer Feedback: Testimonials or feedback you provide.

  • Technical Data (Website): General website usage, IP addresses, and cookies (see Section 6).

B. How We Collect Information

We collect personal information directly from you when you:

  • Use the "BOOK MY FREE SITE ASSESSMENT" form on our website.

  • Contact us via phone (0424 932 496) or email regarding a project or quote.

  • Provide us with information during an initial site assessment or consultation.

  • Provide feedback or testimonials.

3. Purpose of Collection and Use of Personal Information

We only collect, hold, use, and disclose your personal information for the purposes for which it was collected, which include:

  • Providing Services: To conduct the Initial Site Assessment, confirm the scope and budget, and perform the demolition, asbestos removal, and excavation services.

  • Managing Approvals: To manage council permits, safety plans, and all necessary documentation for your project in Sydney, NSW.

  • Communication: To respond to your site assessment requests, provide quotes, and manage the demolition process outlined in our "Simple Steps."

  • Business Operations: To process payments, maintain our business records, and meet our legal and regulatory obligations as a licensed contractor in NSW.

  • Marketing: To collect and display testimonials (with your permission) to promote our services.

4. Disclosure of Personal Information

We may disclose your personal information to third parties in the course of operating our business, but only where necessary and relevant to your specific project or for legal compliance. These parties may include:

  • NSW Local Councils and Authorities: For managing and securing necessary permits, approvals, and inspections (e.g., demolition approvals, Asbestos clearance certificates).

  • Subcontractors: Trusted partners who assist us in performing services, such as specialized waste disposal or detailed excavation.

  • Professional Advisors: Our accountants, lawyers, or consultants.

  • Government/Regulatory Bodies: Where required by law, such as WHS (Work Health and Safety) authorities.

We do not sell your personal information to third parties for marketing purposes.

5. Data Quality, Storage, and Security

We take reasonable steps to ensure that the personal information we collect, use, and disclose is accurate, complete, and up-to-date.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your information is held in secure physical and electronic records and is only accessible by authorized personnel of OZ CONTRACTING GROUP.

6. Website and Cookies

Our website may use cookies—small files stored on your device—to enhance your browsing experience, analyze website traffic, and understand how our services are used. We use this data to improve our service offerings. By using our website, you consent to the placement of these cookies. You can manage or block cookies through your browser settings.

7. Access and Correction

You have the right under the Privacy Act to request access to the personal information we hold about you and to request that we correct any information you believe is inaccurate, out-of-date, incomplete, irrelevant, or misleading.

To make an access or correction request, please contact us using the details below. We will respond to your request within a reasonable time and may charge a small fee for providing access where necessary to cover administrative costs.

8. How to Make a Complaint

If you believe we have breached the Australian Privacy Principles, you can make a complaint to us.

Complaint Process:

  1. Contact Us: Please detail your complaint in writing and send it to the contact person listed below.

  2. Investigation: We will investigate your complaint and endeavour to provide a response within 30 days.

  3. External Resolution: If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).

9. Contact Details

For all privacy-related questions, access or correction requests, or complaints, please contact:

Privacy Officer OZ CONTRACTING GROUP Phone: 0424 932 496 Email: [To Be Updated] Address: Serving Greater Sydney, NSW

This Privacy Policy is effective as of 2025 and may be updated from time to time.